1. Who we are
JOOLDO (OPC) PRIVATE LIMITED. ("Jooldo", "we", "us") operates Jooldo Pocket Showroom. We act as the data controller for personal data collected through the Service.
2. Information we collect
- Account data: name, email, password (hashed), business name.
- Catalog content you upload: products, images, descriptions, tags, branding.
- Customer order data: details your buyers submit through your catalog.
- Usage & device data: log files, IP address, browser type, pages visited.
- Support communications: messages you send us.
3. How we use it
- Provide and operate the Service (contract performance).
- Process subscriptions and renewals via our payment provider (contract / legitimate interest).
- Security, fraud prevention and abuse detection (legitimate interest, legal obligation).
- Improve and develop new features (legitimate interest).
- Customer support and important service notices (contract).
- Marketing communications, only with your consent.
4. Who we share data with
- Paddle.com — our Merchant of Record. Paddle handles checkout, billing, taxes, invoicing and refunds and processes related personal data as an independent controller.
- Hosting and database providers used to run the Service.
- Email, analytics and customer support tools.
- Professional advisers (legal, accounting) where needed.
- Authorities, where required by law.
5. Data retention
We keep personal data only as long as needed to provide the Service and to comply with legal, tax and accounting obligations. When no longer needed, data is deleted or anonymised.
6. Your rights
Subject to applicable law, you may request access to, correction or deletion of your personal data, restrict or object to certain processing, request portability of your data, and withdraw consent at any time. Email us at megha@jooldo.com to exercise any of these rights.
7. Security
We use appropriate technical and organisational measures including encryption in transit, access controls and authentication safeguards to protect personal data.
8. Cookies
We use strictly necessary cookies for authentication and session management. Analytics or marketing cookies, when used, are described separately and require your consent where applicable.
9. Contact
JOOLDO (OPC) PRIVATE LIMITED.
Brijwasi Complex, Sarafa Bazaar, Mathura - 281001, India
Email: megha@jooldo.com